Stubborn Gaming Studios LLP

1. Introduction

Welcome to Stubborn Gaming Studios LLP (“Stubborn Gaming Studios”, “we”, “our”, or “us”).

We are a mobile game development studio based in Hyderabad, India. We create and publish mobile games, operate our official website, and may provide game development, creative, and related digital services.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you:

• Play our mobile games, including games published by Stubborn Gaming Studios LLP;
• Visit our website at https://stubborngamingstudios.com;
• Contact us through our website, email, support channels, or app store pages;
• Interact with our advertisements, game content, or online services.

This Privacy Policy applies to our games, websites, and related services collectively referred to as the “Services.”

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

2. Information We Collect

The information we collect depends on how you use our Services.

2.1 Information Collected Automatically When You Use Our Games

When you play our games, we and our third-party service providers may automatically collect certain information, including:

• Device information: device model, device type, operating system, screen resolution, language, country, time zone, and device settings.
• Identifiers: advertising identifiers such as Google Advertising ID, Apple Identifier for Advertisers, vendor identifiers, app instance IDs, Firebase installation IDs, and other similar identifiers.
• Gameplay data: levels played, game mode, score, progress, session duration, in-game actions, rewards earned, ads watched, purchases made, difficulty progression, and gameplay events.
• Analytics data: app opens, retention events, session count, feature usage, crash logs, error reports, performance metrics, and diagnostics.
• Approximate location: country, region, or city-level location inferred from IP address or device settings.
• Advertising data: ad impressions, ad clicks, rewarded ad completion, ad placement, ad revenue events, ad network performance, and ad attribution data.
• Purchase data: product purchased, purchase time, transaction status, order reference, and store platform. We do not receive or store your full payment card details.
• Technical logs: IP address, device state, network type, crash stack traces, app version, build version, and system logs.

2.2 Information You Provide Directly

You may provide information to us when you contact us through our website contact form, send us an email, request customer support, submit feedback, report bugs, or participate in surveys, playtests, promotions, or community interactions.

This may include your name, email address, company name if applicable, message content, support request details, and any attachments or information you voluntarily provide.

2.3 Information Collected Through Our Website

When you visit our website, we may collect IP address, browser type and version, device type, pages visited, referring website, time spent on pages, contact form submissions, and basic analytics and website performance data.

If we use cookies or similar technologies, they may help us understand website traffic, improve performance, remember preferences, and measure marketing effectiveness.

2.4 Information From Third-Party Platforms

If you access our games through Google Play, Apple App Store, or other platforms, those platforms may provide us with limited information such as app install source, country or region, purchase confirmation, refund or subscription status where applicable, store performance analytics, and crash and performance reports.

Your use of Google Play, Apple App Store, and other third-party platforms is also subject to their own privacy policies.

3. Third-Party SDKs and Service Providers

Our games may use third-party software development kits, tools, and services for analytics, advertising, attribution, crash reporting, monetisation, push notifications, and performance monitoring.

These third parties may collect and process information under their own privacy policies.

Third-party services we may use include, but are not limited to:

• Google AdMob – advertising and monetisation;
• Google Firebase – analytics, crash reporting, app performance, remote configuration, and cloud messaging;
• Google Play Services – platform services, billing, app integrity, and analytics;
• Unity Ads / Unity LevelPlay / ironSource – advertising mediation, ad delivery, monetisation, and ad performance;
• Meta Audience Network / Facebook SDK – advertising, campaign attribution, and measurement;
• GameAnalytics – gameplay analytics and performance measurement;
• AppsFlyer, Adjust, or similar attribution providers – install attribution and marketing analytics, if integrated;
• OneSignal or similar push notification providers – push notifications, if integrated;
• Apple services – App Store distribution, in-app purchases, app analytics, and privacy controls.

The exact SDKs used may vary by game, platform, country, app version, and monetisation setup.

We recommend reviewing the privacy policies of these providers to understand how they collect, use, and share information.

4. How We Use Information

4.1 To Operate and Improve Our Games

We use gameplay, device, and analytics data to run core game features, save or restore game progress where applicable, improve gameplay balance, fix bugs and crashes, optimise game performance, improve user experience, test new features, and understand how players interact with our games.

4.2 To Provide Advertising and Monetisation

We use advertising and device information to show in-game advertisements, serve rewarded ads, interstitial ads, banner ads, and app open ads, measure ad impressions and ad revenue, prevent ad fraud, improve ad delivery and frequency, and show personalised or non-personalised ads depending on your consent, device settings, region, and platform rules.

4.3 To Provide Analytics and Attribution

We use analytics and attribution data to measure installs and app opens, understand retention and session behaviour, track ad campaign performance, analyse user acquisition sources, improve our marketing strategy, and measure game performance across countries and devices.

4.4 To Process Purchases

If you make an in-app purchase, we use purchase-related information to deliver purchased items, validate transactions, prevent fraud, handle refunds, billing issues, and support requests, and maintain purchase history where required.

Payments are processed by Google Play, Apple App Store, or the applicable platform provider. We do not collect or store your complete payment card, bank account, or UPI details.

4.5 To Send Notifications

If you allow push notifications, we may use notification tokens and app usage data to send game updates, reward reminders, event notifications, re-engagement messages, and important service updates.

You can disable push notifications at any time through your device settings.

4.6 To Respond to You

We use contact information to reply to support requests, respond to business enquiries, handle bug reports, process privacy requests, and communicate about our Services.

4.7 To Keep Our Services Safe

We may use information to detect fraud, abuse, cheating, spam, or suspicious activity, protect our users, games, website, and business, enforce our terms, policies, and platform requirements, and comply with legal obligations.

5. Legal Bases for Processing

Depending on your location, we may rely on one or more legal bases to process your information:

• Consent: where you allow personalised ads, tracking, push notifications, cookies, or certain data processing activities.
• Contractual necessity: where processing is needed to provide the game, deliver purchases, or respond to your requests.
• Legitimate interests: where we improve our games, prevent fraud, analyse performance, maintain security, or operate our business in a reasonable way.
• Legal obligation: where we must comply with applicable laws, tax requirements, consumer protection rules, app store obligations, or lawful requests.
• Protection of rights and safety: where processing is necessary to protect users, our company, or others.

Where consent is required, you may withdraw it at any time through device settings, app settings, platform privacy controls, or by contacting us.

6. Advertising, Personalised Ads, and Tracking

Our games may show advertisements from third-party ad networks. These ad networks may use device identifiers, advertising identifiers, gameplay activity, approximate location, and ad interaction data to provide, measure, and improve ads.

Depending on your region and consent choices, ads may be personalised ads based on interests, identifiers, activity, or inferred preferences, or non-personalised ads based on limited contextual information such as app content, device type, language, or approximate location.

6.1 App Tracking Transparency on iOS

On iOS, where required, we will request your permission through Apple’s App Tracking Transparency prompt before tracking you across apps or websites owned by other companies.

If you deny tracking permission, we will not use your Apple IDFA for cross-app tracking.

6.2 Android Advertising Controls

On Android, you can manage personalised ads through your device settings. Typical path:

Settings → Google → Ads → Delete advertising ID / Reset advertising ID / Opt out of Ads Personalisation

The exact path may vary depending on your device and Android version.

6.3 iOS Advertising Controls

On iOS, you can manage tracking permissions through:

Settings → Privacy & Security → Tracking

You can also limit Apple personalised ads through:

Settings → Privacy & Security → Apple Advertising

7. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, or similar technologies to operate the website, improve loading and performance, understand traffic and usage, remember preferences, measure marketing performance, and prevent abuse or spam.

You can manage or block cookies through your browser settings. Blocking some cookies may affect website functionality.

If we use analytics, advertising pixels, or marketing cookies on our website, we may provide additional notice or consent options where required by law.

8. Push Notifications

If our games use push notifications, we may collect and use device notification tokens to send messages.

Push notifications may include gameplay reminders, reward notifications, new content updates, event alerts, promotional messages, and important service information.

You can disable notifications at any time through your device settings.

We do not use push notifications to collect precise location, contacts, photos, microphone, camera, or other sensitive device data unless clearly disclosed and permitted by you.

9. In-App Purchases

Our games may offer in-app purchases, subscriptions, virtual items, coins, power-ups, or other digital content.

Purchases are processed by the relevant app store or payment provider, such as Google Play or Apple App Store.

We may receive limited purchase-related information, such as product ID, purchase status, transaction reference, purchase time, store platform, country or region, and refund or cancellation status.

We use this information to deliver purchased items, validate purchases, prevent fraud, provide support, and comply with legal or tax obligations.

We do not collect or store your full payment card, bank account, UPI, or other sensitive payment credentials.

10. Children’s Privacy

Our games and website are generally intended for a broad audience and are not directed specifically to children under the age of 13, or the equivalent minimum age in your jurisdiction.

We do not knowingly collect personal information from children without appropriate consent where required by law.

If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at contact@stubborngamingstudios.com.

We will review the request and delete the information where required.

Where applicable, we aim to comply with laws and platform rules related to children’s privacy, including the Children’s Online Privacy Protection Act, India’s Digital Personal Data Protection Act, 2023, GDPR child consent requirements, Google Play rules, and Apple App Store rules.

If any of our apps are specifically made for children or listed in a children-focused category, we will apply stricter data collection, advertising, and third-party SDK practices as required by platform rules and applicable law.

11. How We Share Information

We do not sell your personal information in the ordinary sense of the word. However, we may share information in the following situations:

11.1 Service Providers

We may share information with vendors and service providers who help us operate our Services, including analytics providers, advertising networks, ad mediation platforms, attribution providers, crash reporting tools, cloud service providers, push notification providers, customer support tools, website hosting providers, payment providers, and app store platforms.

These providers process information according to their own policies and/or under agreements with us where applicable.

11.2 Advertising Partners

Advertising partners may receive device identifiers, ad interaction data, approximate location, and other signals to serve, measure, and improve ads.

Depending on your region and consent choices, this may include personalised or non-personalised advertising.

11.3 Platform Providers

We may share or receive information from platforms such as Google Play, Apple App Store, Unity, Meta, Firebase, and similar services for app distribution, advertising, analytics, billing, security, and performance.

11.4 Legal and Compliance Reasons

We may disclose information if required to comply with applicable law, respond to lawful requests from authorities, enforce our rights or policies, protect users, our company, or the public, or investigate fraud, abuse, security incidents, or illegal activity.

11.5 Business Transfers

If Stubborn Gaming Studios LLP is involved in a merger, acquisition, investment, restructuring, asset sale, or similar transaction, information may be transferred as part of that transaction.

12. International Data Transfers

Stubborn Gaming Studios LLP is based in India.

Your information may be processed in India and in other countries where our service providers, advertising partners, analytics providers, cloud providers, or app store platforms operate.

These countries may have data protection laws that differ from those in your country. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other lawful transfer mechanisms.

13. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information:

• Gameplay and analytics data: retained as long as needed for analytics, product improvement, reporting, and business purposes.
• Crash and performance logs: retained as long as needed to diagnose and fix technical issues.
• Advertising and attribution data: retained according to ad network, attribution provider, and platform policies.
• Purchase records: retained as needed for transaction validation, fraud prevention, support, tax, accounting, and legal obligations.
• Contact form submissions and support emails: generally retained for up to 2 years unless a longer period is needed for legal, business, or dispute-resolution purposes.
• Privacy request records: retained as needed to demonstrate compliance with applicable law.

When information is no longer needed, we delete, anonymise, or aggregate it where reasonably possible.

14. Data Security

We use reasonable technical, administrative, and organisational measures to protect information from unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include access controls, secure service providers, encryption where appropriate, limited internal access, monitoring and logging, security updates, and data minimisation practices.

However, no method of transmission or storage over the internet is completely secure. We cannot guarantee absolute security.

15. Your Privacy Rights

Depending on your location, you may have certain rights over your personal information.

These may include the right to:

• Request access to your personal information;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Withdraw consent where processing is based on consent;
• Object to certain processing;
• Restrict certain processing;
• Request a copy of your information in a portable format;
• Opt out of personalised advertising or tracking;
• Lodge a complaint with a data protection authority, where applicable.

15.1 Rights Under India’s DPDP Act

If applicable, you may have rights under India’s Digital Personal Data Protection Act, 2023, including the right to access information about your personal data, correct or update personal data, request erasure of personal data, nominate another person to exercise your rights where permitted, and raise a grievance regarding data processing.

15.2 Rights for Users in the European Economic Area, United Kingdom, and Similar Jurisdictions

If applicable, you may have GDPR-style rights, including access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.

15.3 Rights for Users in California and Other US States

Depending on your location and applicable law, you may have rights to know what personal information is collected, request deletion, request correction, opt out of certain sharing, sale, or targeted advertising, limit use of sensitive personal information where applicable, and not be discriminated against for exercising privacy rights.

We do not knowingly sell personal information in the traditional sense. However, some advertising or analytics activities may be considered “sharing,” “targeted advertising,” or “sale” under certain privacy laws. You can limit this through your device privacy settings, consent choices, or by contacting us.

16. How to Exercise Your Rights

To exercise privacy rights, contact us at:

Email: contact@stubborngamingstudios.com
Subject line: Privacy Request

Please include your name, email address, the game or service your request relates to, your device platform such as Android or iOS, your country or region, and a clear description of your request.

For game-related requests, we may ask for additional information to verify your identity or locate your data, such as player ID if available, app version, device platform, or purchase reference if your request relates to purchases.

We will respond within a reasonable period required by applicable law.

17. Deleting Your Data

You may request deletion of your personal information by contacting contact@stubborngamingstudios.com.

Please note:

• Some game data may be stored locally on your device and can be removed by deleting the app or clearing app data.
• Some data may be retained where required for legal, tax, security, fraud prevention, dispute resolution, or compliance purposes.
• Some information processed by third-party SDKs may need to be deleted directly through those third parties or through platform privacy controls.
• Deleting data may affect game progress, purchases, support history, or access to certain features.

If our games include user accounts in the future, we will provide account deletion options as required by applicable app store policies.

18. Managing Your Privacy Choices

You can manage privacy choices through your device, app, and platform settings.

Android

You can manage advertising settings through:

Settings → Google → Ads

Options may include deleting, resetting, or limiting your advertising ID.

iOS

You can manage app tracking permissions through:

Settings → Privacy & Security → Tracking

You can manage Apple personalised ads through:

Settings → Privacy & Security → Apple Advertising

Push Notifications

You can disable notifications through your device settings.

Cookies

You can block or delete cookies through your browser settings.

App Permissions

You can manage app permissions through your device settings.

19. Third-Party Links

Our Services may contain links to third-party websites, app stores, social media pages, advertisements, or external services.

We are not responsible for the privacy practices, content, policies, or security of third-party websites or services.

We encourage you to review their privacy policies before providing information to them.

20. Business and Client Data

If you contact us for business, publishing, development, partnership, or service-related enquiries, we may process business contact information such as name, company name, business email, phone number if provided, project details, communication history, contract or proposal information.

This information is used to respond to enquiries, manage business relationships, provide services, prepare proposals, maintain records, and comply with legal obligations.

Business client data may also be governed by separate contracts, non-disclosure agreements, service agreements, or project-specific terms.

21. User-Generated Content and Community Features

Some of our current or future games or services may include optional community features, leaderboards, usernames, reviews, profile names, avatars, or other interactive features.

If you choose to use these features, the information you submit may be visible to other users or platform providers.

Please do not share sensitive personal information through usernames, reviews, support messages, or public community features.

22. Automated Processing

We may use automated systems to analyse gameplay, advertising performance, crash reports, fraud signals, or user acquisition performance.

This may help us improve game balancing, detect cheating or suspicious behaviour, optimise ads and monetisation, identify technical issues, and improve marketing campaigns.

We do not use automated processing to make decisions that produce legal or similarly significant effects on users without appropriate safeguards where required by law.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will revise the “Last updated” date at the top of this page.

For significant changes, we may provide additional notice through our website, in-app notice, app store update notes, or email where appropriate.

Your continued use of our Services after the updated Privacy Policy becomes effective means you acknowledge the updated terms.

24. Contact Us

25. Important Note